When we decided to relocate to new space with a different image, we looked at our past experience with designers and realized that we wanted to work with someone who actually listens and works with us, and doesn’t just provide designs for the sake of design. It was just as important to find a team that would be a pleasure to work with along the way. We selected the staff at Packard Design because of their experience, their energy, and their sense of humor. Our meetings with Packard are always productive and always fun – and, yes, we actually laugh at meetings.
I have known Susan and key members of her team from earlier projects with their legacy firms for over 15 years. My recent re-introduction to Susan and the Packard design team occurred in spring of this year on a 63,000 SF tenant interior project for Kronos Incorporated. Packard Design has done an excellent job managing a demanding user group population while operating under the constraints of a cost conscious senior management team, a demanding landlord who is in a turnkey relationship with Kronos, my firm Northstar (the OPM for the tenant) and Calnan the contractor. The Packard team has skillfully and diplomatically moved the project and all its disparate stakeholders forward in a timely manner (one month from approved SD to CD) and proved to me that good design can be achieved without a lot ego and doesn’t necessarily need to result in an expensive build-out. I would welcome the opportunity to work with them on future projects.
Packard Design’s entire team is not only smart and talented, but they go out of their way to ensure we are satisfied. We can be a demanding customer and they excel in their ability to define and solve the many complicated challenges we put in front of them. I’ve had the pleasure of working with several members of their team and I’ve found their design talents, communication skills, problem solving abilities and work ethic second to none. I’d recommend Packard Design in a heartbeat to anyone looking for a design firm that stands out from the rest.
Packard Design has really listened to us and has been adept at aligning our vision for our workspace with our business goals. We wanted our space to provide a “wow” customer focused first impression as well as showcase and enhance our team’s energy and collaboration. The space Packard designed for us in Burlington, and now for our new Boston headquarters, does all of this. Our environment is open, filled with natural light, flexible, efficient and a little bit crazy – just how we like it. I would highly recommend their team of creative, responsive and business minded professionals.
Packard Design did a tremendous job taking a high level vision from iRobot Management for a brighter, more open and collaborative workplace that would energize the workforce and making it a reality. They worked with the various user groups to address the practical realities of making the requested renovations, while preserving the ultimate project objectives. They were flexible when needed as the vision evolved. The Packard team provided ideas, alternatives and recommendations to meet both our design requirements and our budget limitations while maintaining schedule.
As a result of the Packard team’s knowledge, experience and enthusiasm, the entire facility has been transformed. Our labs have been re-designed for more scalability and windows were installed in them so that employees, as well as visitors, could see all of the exciting work we do here. The addition of significant amounts of natural light, combined with a different color scheme, has completely altered the mood of the work environment. And, the open collaboration spaces, including a new Community Space, are drawing more employees together for professional and personal reasons, achieving our goal of spontaneous collaboration. The design Packard created for us truly delivered the vision we had.
AIR Worldwide has worked with Packard Design on several buildout projects over the years, including new space buildouts at 131 Dartmouth and 3 Copley, and a refresh project at 131 Dartmouth. In all cases, Packard consistently brings their best to the table, and helps us figure out a way to have first rate space at a reasonable cost PSF.
Working with Packard Design is always exceptionally positive, and actually, very easy. They get it, which is to say, they listen and design for the client. Packard Design worked with us every step of the way, originally helping us define our standards and objectives, then using their formidable creativity to give us the highly functional yet visually striking design we aspired for. This theme has been repeated time and again, and the success of every project is continually ensured by the significant talent and consummate professionalism of the team.
We made an excellent choice when we selected Packard Design to design our new North American Headquarters. Our project was quite a challenge as we hadn’t renovated or moved in many years, and we weren’t up to speed on workplace best practices. Packard Design walked our in-house team through the process from kick-off to move in. The Packard team members communicate clearly and are excellent consensus builders. They are collaborative, professional and responsive. They looked out for our best interests when dealing with the Developer and his Contractor and were able to advocate for larger windows and a very nice base building aesthetic. The end result is an inspiring and functional place to work. Every employee that I have spoken with raves about our new facility; the quality, the design, natural light and amenities. Our workforce is energized and proud of our new home.
The reason that I hired Packard Design at my prior employer, inVentiv Health, was due to the company’s leadership and firm’s complete focus and dedication to workplace design. I have complete trust and respect for this firm’s ability to deliver creative and collaborative design solutions that support my organizations’ business goals. Packard Design is highly responsive and able to handle multiple ever changing assignments. At one time, Packard Design was simultaneously designing our high-profile executive offices, a 74,000 SF complex, loft-style workplace in NYC, a 37,000 SF back office renovation in Newtown, PA and numerous test-fits around the United States.
The reasons I remain loyal and repeatedly return to the Packard Design team for our space needs are the people. They are talented, knowledgeable, attentive and dependable. Packard created beautiful space for us with strict budget constraints. Team members are very creative and passionate about the finished work product, always representing the best interest of their clients. The Packard Design team made my job much easier by providing valuable on the ground support for our project: A can do attitude by all.