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I have known Susan and key members of her team from earlier projects with their legacy firms for over 15 years. My recent re-introduction to Susan and the Packard design team occurred in spring of this year on a 63,000 SF tenant interior project for Kronos Incorporated. Packard Design has done an excellent job managing a demanding user group population while operating under the constraints of a cost conscious senior management team, a demanding landlord who is in a turnkey relationship with Kronos, my firm Northstar (the OPM for the tenant) and Calnan the contractor. The Packard team has skillfully and diplomatically moved the project and all its disparate stakeholders forward in a timely manner (one month from approved SD to CD) and proved to me that good design can be achieved without a lot ego and doesn’t necessarily need to result in an expensive build-out. I would welcome the opportunity to work with them on future projects.
Equity was looking for an architectural firm that could provide fresh and creative thinking to design several ·’business ready” floors for tenants in the marketplace. We decided to hire Packard Design based on my prior experiences with the team and the firm’s excellent reputation. Packard Design has been an amazingly innovative and collaborative partner. They put forth multiple ideas for how to develop design solutions that meet our aesthetic, functional, and budget requirements. Packard Design works harmoniously with our Leasing team, Contractors, Engineers, and Building Staff.
The Packard Design team wholeheartedly embraced our relocation challenge and participated more as a virtual extension of my own staff than as an outside firm. This team has a can-do, figure out how to make it work within a tight budget and schedule, that is an attitude that was truly refreshing and always professional. They are fun, creative, know their stuff, and are clearly focused on client service and quality in execution. They were also very sensitive to the emotional impact that relocation can cause an existing firm that already has a lot of work to do. They essentially became surrogate employees to A123 and frequently communicated the plans for the new spaces and the timelines using story boards, 3D drawings, project schedules and enlisted key management on how to effectively communicate the plans to minimize confusion, anxiety and generate excitement about the move. It would be my pleasure to collaborate with this team again.
The reason that I hired Packard Design at my prior employer, inVentiv Health, was due to the company’s leadership and firm’s complete focus and dedication to workplace design. I have complete trust and respect for this firm’s ability to deliver creative and collaborative design solutions that support my organizations’ business goals. Packard Design is highly responsive and able to handle multiple ever changing assignments. At one time, Packard Design was simultaneously designing our high-profile executive offices, a 74,000 SF complex, loft-style workplace in NYC, a 37,000 SF back office renovation in Newtown, PA and numerous test-fits around the United States.
Working with Packard Design is always exceptionally positive, and actually, very easy. They get it, which is to say, they listen and design for the client. Packard Design worked with us every step of the way, originally helping us define our standards and objectives, then using their formidable creativity to give us the highly functional yet visually striking design we aspired for. This theme has been repeated time and again, and the success of every project is continually ensured by the significant talent and consummate professionalism of the team.
The reasons I remain loyal and repeatedly return to the Packard Design team for our space needs are the people. They are talented, knowledgeable, attentive and dependable. Packard created beautiful space for us with strict budget constraints. Team members are very creative and passionate about the finished work product, always representing the best interest of their clients. The Packard Design team made my job much easier by providing valuable on the ground support for our project: A can do attitude by all.
Packard Design has really listened to us and has been adept at aligning our vision for our workspace with our business goals. We wanted our space to provide a “wow” customer focused first impression as well as showcase and enhance our team’s energy and collaboration. The space Packard designed for us in Burlington, and now for our new Boston headquarters, does all of this. Our environment is open, filled with natural light, flexible, efficient and a little bit crazy – just how we like it. I would highly recommend their team of creative, responsive and business minded professionals.
We made an excellent choice when we selected Packard Design to design our new North American Headquarters. Our project was quite a challenge as we hadn’t renovated or moved in many years, and we weren’t up to speed on workplace best practices. Packard Design walked our in-house team through the process from kick-off to move in. The Packard team members communicate clearly and are excellent consensus builders. They are collaborative, professional and responsive. They looked out for our best interests when dealing with the Developer and his Contractor and were able to advocate for larger windows and a very nice base building aesthetic. The end result is an inspiring and functional place to work. Every employee that I have spoken with raves about our new facility; the quality, the design, natural light and amenities. Our workforce is energized and proud of our new home.
When we decided to relocate to new space with a different image, we looked at our past experience with designers and realized that we wanted to work with someone who actually listens and works with us, and doesn’t just provide designs for the sake of design. It was just as important to find a team that would be a pleasure to work with along the way. We selected the staff at Packard Design because of their experience, their energy, and their sense of humor. Our meetings with Packard are always productive and always fun – and, yes, we actually laugh at meetings.
AIR Worldwide has worked with Packard Design on several buildout projects over the years, including new space buildouts at 131 Dartmouth and 3 Copley, and a refresh project at 131 Dartmouth. In all cases, Packard consistently brings their best to the table, and helps us figure out a way to have first rate space at a reasonable cost PSF.