Packard Design (directions)
2 Seaport Lane, 12th floor
Boston, MA 02210
Main phone: (617) 674-2000
For general inquiries please email us at info [at] packarddesign [dot] com or fill out the form below.
When we decided to relocate to new space with a different image, we looked at our past experience with designers and realized that we wanted to work with someone who actually listens and works with us, and doesn’t just provide designs for the sake of design. It was just as important to find a team that would be a pleasure to work with along the way. We selected the staff at Packard Design because of their experience, their energy, and their sense of humor. Our meetings with Packard are always productive and always fun – and, yes, we actually laugh at meetings.
I have known Susan and key members of her team from earlier projects with their legacy firms for over 15 years. My recent re-introduction to Susan and the Packard design team occurred in spring of this year on a 63,000 SF tenant interior project for Kronos Incorporated. Packard Design has done an excellent job managing a demanding user group population while operating under the constraints of a cost conscious senior management team, a demanding landlord who is in a turnkey relationship with Kronos, my firm Northstar (the OPM for the tenant) and Calnan the contractor. The Packard team has skillfully and diplomatically moved the project and all its disparate stakeholders forward in a timely manner (one month from approved SD to CD) and proved to me that good design can be achieved without a lot ego and doesn’t necessarily need to result in an expensive build-out. I would welcome the opportunity to work with them on future projects.
Packard Design and its leadership have the horsepower, extensive knowledge and capabilities to provide environments for work and business success. This made Packard Deign the ideal choice for the master planning of our 400,000 SF headquarters campus in Chelmsford, MA and the subsequent design of our engineering team’s new workplace of the future. Packard Design possesses a business acumen that is rarely seen in their industry. They understand my perspective, which needs to uphold the bottom line and our company’s real estate goals, and have unique approaches for aligning divergent stakeholder agendas.
Packard Design is refreshing… Over my 20+ years of working with different architectural firms, on various types of projects, I have found a firm that truly gets it. They are not in it for the “portfolio piece”, or the recognition awards (although that often is a result of their fabulous designs), they are in it for the long term relationship and solid designs. Susan Packard has cherry picked the best of the best and has created a winning team that has diverse backgrounds and talents. They are very passionate about design and pushing the envelope if the right opportunity arises, but they listen to the needs of the client (function, budget, branding, etc) and design within those parameters.
I started my relationship with Packard Design only a couple of years ago and have used them on several projects across the country- ranging from our Corporate HQ expansion to a small center of excellence for one of our divisions. Their ability to consistently deliver a product that pushes the limits of our comfort zone in design and finishes, resulting in a space that the end users are very proud to call their home, has been unmatched by any firm I have used in my career to date.
Equity was looking for an architectural firm that could provide fresh and creative thinking to design several ·’business ready” floors for tenants in the marketplace. We decided to hire Packard Design based on my prior experiences with the team and the firm’s excellent reputation. Packard Design has been an amazingly innovative and collaborative partner. They put forth multiple ideas for how to develop design solutions that meet our aesthetic, functional, and budget requirements. Packard Design works harmoniously with our Leasing team, Contractors, Engineers, and Building Staff.
The reasons I remain loyal and repeatedly return to the Packard Design team for our space needs are the people. They are talented, knowledgeable, attentive and dependable. Packard created beautiful space for us with strict budget constraints. Team members are very creative and passionate about the finished work product, always representing the best interest of their clients. The Packard Design team made my job much easier by providing valuable on the ground support for our project: A can do attitude by all.
Working with Packard Design is always exceptionally positive, and actually, very easy. They get it, which is to say, they listen and design for the client. Packard Design worked with us every step of the way, originally helping us define our standards and objectives, then using their formidable creativity to give us the highly functional yet visually striking design we aspired for. This theme has been repeated time and again, and the success of every project is continually ensured by the significant talent and consummate professionalism of the team.
AIR Worldwide has worked with Packard Design on several buildout projects over the years, including new space buildouts at 131 Dartmouth and 3 Copley, and a refresh project at 131 Dartmouth. In all cases, Packard consistently brings their best to the table, and helps us figure out a way to have first rate space at a reasonable cost PSF.
Packard Design’s entire team is not only smart and talented, but they go out of their way to ensure we are satisfied. We can be a demanding customer and they excel in their ability to define and solve the many complicated challenges we put in front of them. I’ve had the pleasure of working with several members of their team and I’ve found their design talents, communication skills, problem solving abilities and work ethic second to none. I’d recommend Packard Design in a heartbeat to anyone looking for a design firm that stands out from the rest.
Our space reflects our vision of ourselves and it affords our employees a space that both informs, inspires and welcomes them. The project itself was creative, collaborative, efficient, on time and on budget. The experience was one that we hope to repeat any time in the future that we need services of designers and architects.