Values and Culture

Integrity – Loyalty – Creativity – Enjoyment

Our culture is people focused:

  • Our clients and their organizations are special individuals with whom we partner to maximize their potential.
  • We place the highest value on our relationships with our clients. Our loyalty is undeniable and our services are reliable. We provide focused, rapid response design services and consulting on a moment’s notice.
  • Our team members are experienced listeners who “get it” and band together to do whatever is necessary to service our clients.
  • Understanding the essential need to always provide the most innovative designs, the Packard Design team is continuously educating itself on the most up to date trends and useful resources in the industry. Our team members are provided with the technology, tools, training and benefits to grow personally and professionally. This ensures the best outcome for our clients.

apost-leftThe Packard Design team wholeheartedly embraced our relocation challenge and participated more as a virtual extension of my own staff than as an outside firm. This team has a can-do, figure out how to make it work within a tight budget and schedule, that is an attitude that was truly refreshing and always professional. They are fun, creative, know their stuff, and are clearly focused on client service and quality in execution. They were also very sensitive to the emotional impact that relocation can cause an existing firm that already has a lot of work to do. They essentially became surrogate employees to A123 and frequently communicated the plans for the new spaces and the timelines using story boards, 3D drawings, project schedules and enlisted key management on how to effectively communicate the plans to minimize confusion, anxiety and generate excitement about the move. It would be my pleasure to collaborate with this team again.apost-right
John PinhoPresidentNeoTech, LLC